Deleted post still in feed

  • Resolved davidjt91

    (@davidjt91)


    6 years, 9 months ago

    Hi,
    I have a feed of posts from a Facebook page.
    I deleted one of the posts in the Facebook page, but it’s still showing in the feed on the website.

    What can be done to make deleted posts removed from feed?

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    6 years, 8 months ago

    Hi,

    We are sorry for the inconvenience. With a bit detailed information, we can help you resolve this problem. Could I please ask you to send the link to the page where this issue can be seen?

    Thank you!

    Have a nice day!

    Thread Starter davidjt91

    (@davidjt91)

    6 years, 8 months ago

    Hi,

    The page is: http://www.stocksandcash.com

    There is a post from 30/05/2019, it has been deleted from the Facebook page, but it’s still showing in the WordPress Feed.

    Thanks.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    6 years, 8 months ago

    Hello David,

    Please enter Facebook feed > options > reset cache and then please check again.

    This should help.

    I have made a screenshot for you https://nimb.ws/aDkJQr

    Thread Starter davidjt91

    (@davidjt91)

    6 years, 8 months ago

    Hi,

    I have tried this option (“Reset Cache”) but it didn’t work.
    When I pressed the button it showed a “Success” message, but the post is still in the feed.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    6 years, 8 months ago

    Hello,

    We are kindly asking you to contact our support team using the following form. We are not able to replicate your issue. So, probably, we will be able to check the issue via Teamviewer.

    Thank you for your understanding!

Viewing 5 replies - 1 through 5 (of 5 total)

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