blank preview for “edit tumb”

Hello @gabyimagely,

thanks for responding to my post.

I have checked your requirements:

– PHP version is set to 7.3
– MySQL version 5.6.42
– HTTPS is activated and supported
– mod_rewrite Apache module is activated via htaccess and supported

– PHP Safe Mode turned OFF in php.ini
– 256 MB PHP Memory Limit
– 64 MB upload limit
– 755 permission set on /wp-content directory

GD Support:
array(13) { [“GD Version”]=> string(26) “bundled (2.1.0 compatible)” [“FreeType Support”]=> bool(true) [“FreeType Linkage”]=> string(13) “with freetype” [“GIF Read Support”]=> bool(true) [“GIF Create Support”]=> bool(true) [“JPEG Support”]=> bool(true) [“PNG Support”]=> bool(true) [“WBMP Support”]=> bool(true) [“XPM Support”]=> bool(false) [“XBM Support”]=> bool(true) [“WebP Support”]=> bool(false) [“BMP Support”]=> bool(true) [“JIS-mapped Japanese Font Support”]=> bool(false) }

All those settings were already in place. I created a new gallery and faced the same problems as mentioned before. As also mentioned before, the problem with the blank pages doesn’t happen on another website hosted on the same server.

Kind regards
Mathias

Hi @mihaiimagely,

thanks for your response.

I deleted, downloaded, installed and activated a fresh copy of NGG 3.2.15. The problem with the blank pages for edit thumb and inserting pictures remains.

Hi @gabyimagely,

those steps were the first ones I tried like mentioned in my opening statement.

I did all the steps again and it didn’t solve the problem with

#1 the blank thumb preview
#2 the blank page when adding a single picture to a post
#4 the sidebar widget not changing it’s pictures

#3 seems to be a simple css issue but I don’t know how to correct it

Kind regards
Mathias