Tracking code on note

  • Resolved Toti

    (@totingara)


    6 years, 8 months ago

    Hi, congratulations for the plugin.

    In the “orders” panel, when entering a new tracking code, is it possible to add an automatic update to private notes? In this way, the store has a complete view of the history of the order.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Zorem

    (@zorem)

    6 years, 8 months ago

    Hi, Thanks, the order notes is tracking the order status and stock if you manage stock, if you add tracking info and change the order status to “Shipped”, this action will be included in the notes.

    Do you mean to add a log of entering the tracking info added to orders? can you explain the business need?

    Thread Starter Toti

    (@totingara)

    6 years, 8 months ago

    Hi, thanks for reply.

    Yes, I mean to add a log of entering the tracking info added to orders. It’s really important for our business because, in this way, we can monitor who added the tracking code.

    Plugin Author Zorem

    (@zorem)

    6 years, 8 months ago

    Ok. we will look into and check if We can add it to the next release of the plugin that probably will be in the next 1-2 weeks. we will keep you updated here.
    Thanks.

    Thread Starter Toti

    (@totingara)

    6 years, 8 months ago

    Example: “Your order %order_number was shipped with %provider_name and your tracking code is: %tracking_code

    You can track your order by the following URL: https://www.provider.com/track=%tracking_code

    Thank you so much in advance.
    Toti.

    Thread Starter Toti

    (@totingara)

    6 years, 8 months ago

    Ok, thank you again for you support.

    I’ll wait next update.

    Best regards,
    Toti.

    Plugin Author Zorem

    (@zorem)

    6 years, 8 months ago

    Hi Toti, I want to make sure we are on the same page
    I think you sent me the text you want to send to the customer in the email? this info is sent to the customer in the order emails and on their accounts for each order.
    The tracking info + link and date shipped are also displayed on the order admin, on the shipment tracking panel.

    the order notes are not for the customer, they’re for the store admins, we can add a note when to add or delete tracking information from orders, the note will say that shipment tracking info was added/or deleted but it’s just a log and just for admins.

    Thanks

    • This reply was modified 6 years, 8 months ago by Zorem.
    • This reply was modified 6 years, 8 months ago by Zorem.
    Thread Starter Toti

    (@totingara)

    6 years, 8 months ago

    Yes, I mean a log in the order note, only for the administrator in the backend.
    I probably wrote it badly in English, but the sense was just to keep track of changes to the backend tracking.

    Plugin Author Zorem

    (@zorem)

    6 years, 8 months ago

    Ok, great, I will let you know when it’s ready

    Plugin Author Zorem

    (@zorem)

    6 years, 7 months ago

    Hi, I am closing this ticket since this feature was added in the latest version.

    • This reply was modified 6 years, 7 months ago by Zorem.
Viewing 9 replies - 1 through 9 (of 9 total)

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