Hi
Can you please create a test page with a gallery that is showing the problem?
I looked at your site and saw a few galleries but those seem to be displaying correctly
Thread Starter
daphy
(@daphy)
Hi! Thanks for your reply.
Please, check with this gallery:
https://pixhub.it/foogallery-test/
This is a screenshot of what I see after WP logout (it’s the same on mobile, the only difference is that on mobile the picture is very small):
https://ibb.co/gT1jX0h
Thank you!
Hi
thanks for setting up the test page. I think you are talking about the lightbox and the fact that there is no white frame around the image once you click the thumb.
This is not part of FooGallery, and is rather part of our other plugin FooBox.
Looking at your page though, Elementor lightbox is taking over from FooBox lightbox. You need to find a way to disable the Elementor lightbox
Thread Starter
daphy
(@daphy)
Hi bradvin,
yes that is what I meant.
Ok, I’ll try to disable it.
Thank you very much!
Dave
Thread Starter
daphy
(@daphy)
Sorry bradvin,
I disabled Elementor lightbox but nothing changed, in addition now I can’t even see the “x” to close the window (when full screen) 🙁
Hi – now there is no lightbox loading. Do you have FooBox plugin installed and activated?
Thread Starter
daphy
(@daphy)
Yes I have it, and on Galleries – Generals, Foobox is choose as Lightbox option.
But FooBox is not included on the page. There is no FooBox script or stylesheet. And the FooBox init code is not in the page, which means FooBox is not activated
Thread Starter
daphy
(@daphy)
Strange…this is a screenshot showing it’s activated:
https://ibb.co/5YKrbH5
Am I missing something?
Thread Starter
daphy
(@daphy)
Another strange thing is that when I’m logged-in in WP everything’s showing fine…
What caching plugins are you using?
If it works for you when you are logged in, then that usually means your site is caching all assets for visitors (and does not cache when you are logged in)
Try purging all caches
Thread Starter
daphy
(@daphy)
I have WP Super Cache…ok I try it.
Thanks
Thread Starter
daphy
(@daphy)
Ok I have deleted cache and noticed that in WPSC settings is recommended to check “Disable caching for logged in visitors”, so I activated it…however the problem is still there.
Thread Starter
daphy
(@daphy)
Sorry…there’s one more thing I didn’t paid attention: when I click on the gallery, the picture that is supposed to popup is not popping up, it appears form it’s url:https://ibb.co/G3N7MvN
Hi @daphy,
I’ve just tried to visit your test page again and it appears to be disabled.
If you are seeing the full image when clicking on a gallery thumbnail rather than the image in FooBox lightbox that tends to suggest that either FooBox is not activated or that some other code in your site is interfering with FooBox and preventing it from executing.
Caching plugins are the #1 cause of issues like this. Would you please review your WPSC cache settings – particularly around javascript minimisation? Try unsetting all javascript minimisation options and see if the issue is resolved. If so, you can then start enabling the javascript caching settings one at a time to isolate the options that may need additional tweaking to work well with FoOBox.
Please let me know how you get on.
Thanks.
