problem with admin role with um plugin

  • omibomi

    (@omibomi)


    6 years, 7 months ago

    Hey
    Been using the um plugin and love it but I have a problem.
    Once the plugin is activated, my admin role doesn’t have enough permission to do changes in the admin – (i.e cant change the home page display from latest post to custom page ) and I get kicked out of the admin all the time.

    Once I de-activate the plugin everything works fine…
    How can I set the plugin to ignore the admin activities completely?
    Been trying to reset the roles and try different options but no success

    thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years, 7 months ago

    Hi @omibomi,

    What version of the Ultimate member you have installed on your site?
    Do you use multisite install or have any other membership or security plugins active?

    This issue can be because of some conflicts with your theme or one of your plugins.
    Please do a quick conflict test and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter omibomi

    (@omibomi)

    6 years, 7 months ago

    Hey
    Version 2.0.56
    No multisite
    Did a conflict test with Twenty Fifteen theme and conflict still exists
    Conflict example – when trying to change main page design to a static page (instead of posts) I get a message(“You need higher user permissions.You do not have permission to edit a design using customization.”) and get disconnected.

    the test was done with disabling all plugins

    Thanks!!

    Thread Starter omibomi

    (@omibomi)

    6 years, 6 months ago

    HEY, please reply

    • This reply was modified 6 years, 6 months ago by omibomi.
    Thread Starter omibomi

    (@omibomi)

    6 years, 6 months ago

    @ultimatemembersupport

    Thread Starter omibomi

    (@omibomi)

    6 years, 6 months ago

    Hey @ultimatemembersupport can you please reply?

Viewing 5 replies - 1 through 5 (of 5 total)

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