How to fix internal server error

  • faith8631

    (@faithht)


    6 years, 11 months ago

    Hi there,

    I’m a newbie here. The action I performed was trying to do some changes of the url in wordpress settings. After clicked “save”, I got the below message when refreshing xxxx.com/wp-admin:

    ===================================================================================

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@xxxx.xxxx.com to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    ==============================================================================

    I tried rename all the .htaccess file in file manager and deactivate the plugins. But it doesnt work on me. Please assist.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Valentine

    (@vmit23)

    6 years, 11 months ago

    Hello @faithht
    Retrieving error log entries allows you to either fix the problem yourself or have someone knowledgeable handle it.
    To read more about debugging and enable it, give this a read: https://wordpress.org/support/article/debugging-in-wordpress/
    Once you have any entry, drop it down here. It will be a lot easier to help you out and locate the cause of the issue!

    goodeyjon

    (@goodeyjon)

    6 years, 5 months ago

    if you have just made some changes to the settings such as the http to https in general setting in WordPress or refreshed your permalinks then there is a change that WordPress has automatically regenerated your .htaccess file so the first place that is worth checking it that your configuration is correct sometimes you will see your config and then the config that WordPress has just generated below in the same file.

    You should just be able to delete the generated code and you will be file.

    *** Make sure you copy the content of the file into a file first so you have a backup

    pidha

    (@pidha)

    5 years, 12 months ago

    i am new to website develping

    my site got this problem
    please someone help me

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

Viewing 3 replies - 1 through 3 (of 3 total)

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