Change payment gateway for existing subscriptions

  • Resolved audemars

    (@audemars)


    6 years, 9 months ago

    Hi,

    If we currently have 1000s of existing Woocommerce subscriptions with Stripe and wants to move these subscriptions to another payment gateway, let say Maxpay.

    What’s the best solution for this?

    I know that Stripe can help out to move existing subscriptions to a new payment gateway, but since woocommerce doesn’t create subscriptions for the customers in the Stripe interface, im not sure this is possible.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    6 years, 9 months ago

    Hi @audemars,

    The tricky part here is that you would need some kind of tokens to already exist in your new payment gateway – if that’s the case you might be able to use the Importer/Exporter to bulk export and then import your subscriptions with updated payment gateway meta information.

    https://github.com/Prospress/woocommerce-subscriptions-importer-exporter#supported-payment-gateways

    Another thing you could do is simply disable Stripe as a payment gateway once your new payment gateway is enabled. New signups would use the new payment gateway and your users could slowly move over to the new gateway once they update their card details.

    Thread Starter audemars

    (@audemars)

    6 years, 9 months ago

    Hi @shellbeezy

    Yes, thats what i wonder. Where do Woocommerce Subscription plugin store the tokens since no subscription is created in Stripe when a new subscription is added?

    Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    6 years, 9 months ago

    Please contact us at WooCommerce.com > My Account > Tickets for additional support with WooCommerce Subscriptions. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Change payment gateway for existing subscriptions’ is closed to new replies.