Unsyncable Site

  • Resolved hptschupp

    (@hptschupp)


    6 years, 8 months ago

    Installed Malcare. When clicking Dashboard it comes: Unsyncable Site
    Looking for remedy.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support amanbv

    (@amanbv)

    6 years, 8 months ago

    Hey!

    Thank you for reaching out to us.

    We can see that this website was added in a different account where the plugin was later deactivated. This is causing the error that you’re facing.

    In order to rectify this, You will need to delete the “bvPublic” row from the Options table of your website. That will fix this error & enable you to run the sync of your website.

    Let us know if you require any assistance from us regarding this.

    Thank you,
    Aman Kedia

Viewing 1 replies (of 1 total)

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