Registration after update not working

  • 24sieben

    (@24sieben)


    6 years, 11 months ago

    Hello!
    After an update of ultimate member, the registration is not working anymore. I use the latest version of wordpress with the latest version of the divi theme. I deactivated all other plugins – without any result. After sending the filled out form, the page is loading again – not redirect to the login page. The admin gets an empty mail without user info. No new user appears in the backend. Can anyone help?
    Thanx, Markus

Viewing 3 replies - 1 through 3 (of 3 total)
  • Unstable one

    (@sagartupe)

    6 years, 11 months ago

    I have same problem.
    I haven’t changed anything. Whenever someone try to register, registration link only refresh and no new user appear in the list.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years, 11 months ago

    Hi @24sieben and @sagartupe,

    What version of the Ultimate member you have installed on your site?
    Please make sure to install the latest 2.0.54 version of the Ultimate member core.
    Try switching to the default WordPress theme and see if this issue goes away.
    Please also check developers console of your browser and see if you have any errors there.

    Regards.

    Thread Starter 24sieben

    (@24sieben)

    6 years, 11 months ago

    The problem was two different meta keys in the forms “registration” an “login”. The meta keys have to be the same! Thank You.

Viewing 3 replies - 1 through 3 (of 3 total)

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