reCaptcha issues.. not displaying

  • Resolved whaler7626

    (@whaler7626)


    6 years, 9 months ago

    Any assistance or support would be much appreciated. The reCaptcha does not appear. Might be Elementor, not sure. Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 9 months ago

    Hi whaler7626,

    When you get the chance, could you share a link to a form with reCAPTCHA added to it? That way we can take a closer look at the error.

    Thanks!

    Thread Starter whaler7626

    (@whaler7626)

    6 years, 9 months ago

    That link above should have the form– I cannot seem to get the recaptcha to start anywhere.. maybe the theme is giving trouble? Not sure if it is configured properly either– got both keys, and redid it but to no success. Thank you, Ethan!

    Plugin Support Ethan Choi

    (@ethanchoi)

    6 years, 9 months ago

    Hi whaler7626,

    Thanks for the update! It seems like there could be a conflict with the site theme or another plugin. To test this, you can follow our guide on how to test for conflicts.

    Hope this helps 🙂

    Daisy Ortiz

    (@dortizam)

    6 years, 9 months ago

    Hi whaler7626,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.

Viewing 4 replies - 1 through 4 (of 4 total)

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