Google Calendar Syncing

  • sleque

    (@sleque)


    6 years, 10 months ago

    Hello,

    Whenever my bookings get synced to Google Calendar, they are appearing with an error. It is not the end of the world as it still syncs to the calendar, but from the documentation, I can tell there is something wrong with my set up because they should be showing in Green. Do you have any idea why this is happening? These are bookings done from the front end client perspective.

    Description:ERROR: Invalid string. 'First_name last_name, service name' not found

    Best Regards,
    Sleque

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dimitri Grassi

    (@wordpresschef)

    6 years, 10 months ago

    Hi,

    the error message is telling you that the name of the customer and the service are not found maybe because that have been written in a wrong way ( you need to type them in the same way they have been recorder inside your website.

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    6 years, 10 months ago

    You you are trying to make a reservation from a brand new customer then you have to write the reservation title this way:

    TIME, CUSTOMER FIRST_NAME CUSTOMER LAST_NAME, SERVICE, CUSTOMER EMAIL

    https://www.salonbookingsystem.com/documentation/#add-new-reservations-google-calendar-even-brand-new-salon-customers

    Thread Starter sleque

    (@sleque)

    6 years, 10 months ago

    It is a CRON JOB ISSUE.

    https://yourwebsite.com/wp-cron.php?action=sln_sync_from_google_calendar

    Current token 'COC5oMGW2-MCEOC5oMGW2-MCGAU='
Need to process 46 events
****************************************************************************************************
Start processing event '0dt53dmur2p6fjra04lh0sjaek' with title '3 appointment Jc - 25 Jul 2019 8:00am'
The site is experiencing technical difficulties.

    All of my bookings turn into 2 calendar events for the same exact time but separate events, why?

    • This reply was modified 6 years, 10 months ago by sleque.
    Plugin Author Dimitri Grassi

    (@wordpresschef)

    6 years, 10 months ago

    I would suggest you to use the “Delete all reservations” button inside “Settings > Google Calendar” then click “synchronize reservations” and see if the problem will be fixed.

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    6 years, 10 months ago

    Did you solved the issue?

    Thread Starter sleque

    (@sleque)

    6 years, 10 months ago

    No sir. I am booking the appointments from the front end as if I were a customer looking for a haircut. The problem is the booking created 2 calendar events, one appears in orange and seems to be correct although it is orange and not green. The other event appears on the same line in red with the ERROR: Invalid string. ‘First_name last_name, service name’ not found

    Is there anyways you can take a deeper look into this issue? I have used the delete calendar events button and re-synced calendar button and the issue persists. I have even deleted all bookings manually in google calendar and re-synced with the same issue.

Viewing 6 replies - 1 through 6 (of 6 total)

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