• Resolved ticktock247

    (@ticktock247)


    I updated the plug-in to Photo Gallery 1.5.30 and my galleries would no longer display to users or admin. For admin all the WordPress edit controls vanish. I have temporarily deactivated the plug-in to make the site usable.

    Currently using WordPress 5.1.1 running Mantra theme.
    Running PHP version: 5.3.29

    Is this the issue, I need to update my PHP to run WordPress 5.2.2 ?

    Thanks John

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter ticktock247

    (@ticktock247)

    In the meantime is there a way of reverting to the previous version of Photo Gallery?

    John

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi, John,

    We are sorry for the late reply,

    Please note that you can find the previous version from this page.

    As regarding the new version, please activate WordPress debugging and check for PHP errors, notices or warnings related to the product?

    You can activate debugging the following way.

    1.Access your website files using FTP connection and open wp-config.php file.

    2.Look for the following line:

    define( ‘WP_DEBUG’, false );

    3.Change false into true, so the line looks like this:

    define( ‘WP_DEBUG’, true );

    If the line is not present in the file, simply add it to the bottom of wp-config.php and save it.

    Afterwards, please have a look at WordPress administrative dashboard and your website front for PHP errors, warnings, notices, and send them to us. They will help us identify the problem.

    Thank you!

    Have a nice day!

    Thread Starter ticktock247

    (@ticktock247)

    Hello,

    Thanks for your response which was most helpful. Before investigating the debugging option, I have tried installing various versions of Photo Gallery :
    1.5.31 Installs OK but page fails to update after editing
    1.5.30 As above
    1.5.29 As above

    I stepped back to a much earlier version 1.5.18 and the page now updates and views OK with this version of the plugin. It was just a random choice on my part.

    Will try stepping forward with the versions and then set up the debugging option when I work out how to do it !
    Regards

    John

    Thread Starter ticktock247

    (@ticktock247)

    Hello,

    I have determined that the problem occurs when upgrading from V1.5.28 (which appears fine) to V1.5.29. V1.5.30 and V1.5.31 also fail.

    The following error is reported when I attempt to view the page described in my original posting.

    Parse error: syntax error, unexpected ‘[‘ in /home/growley/public_html/wordpress/wp-content/plugins/photo-gallery/frontend/views/view.php on line 769

    Looking forward to your response. Hope this helps

    Regards

    John

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi, John,

    We are sorry for the late reply.

    We are kindly asking you to install the following version of the plugin. Please deactivate and delete the current version and install the version which is provided.

    Please let us know if it helps.

    Thank you!

    Have a nice day!

    Thread Starter ticktock247

    (@ticktock247)

    Kim,
    The plugin available via your link installs, activates and runs OK. It identifies itself as V1.5.31, but I assume it is a test version?

    If things continue OK should I update to V1.5.32 when it becomes available?

    Thanks for your help. Regards John

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    The issue will be fixed in our upcoming version.

    Thank you!

    Have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)

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