• Resolved DigitalConfig

    (@digitalconfig)


    Hi Support,

    We currently have WOOF – WooCommerce Products Filter installed.

    When a user searches for a product and either presses search icon or the enter key they receive the relevant items based on their search. When they try to sort the products by price. i.e. low to high – all products on the website are filtered. Not just the products that were found in the initial search.

    We can see that when the product is filtered – the URL changes to [ redundant link removed ], which we believe is the cause of the issue. When the WOOF plugin is switched off – the website functions how it should.

    If you complete a product search (Any Product) using the main link provided and try to sort by – you will be able to see the issue we receive.

    If you could provide any support to resolve this, it would be most appreciated.

    Thanks in advance,

    Peter.

    • This topic was modified 7 years, 2 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

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