Confirmation message and Notification not working

I can’t get the wholesale user role I created to integrate into a form. I’ve asked users to apply and then I want to manually approve them.

After submission, the form entry shows up in my users list as ‘pending review’ (which is exactly what I need).

BUT, I don’t get a confirmation message on the page when I hit the submit button (the form just disappears)

AND I don’t get a confirmation email to the address I entered in the form (as the applicant), or the administration email (I want to receive notification of application).

Am I missing some setting? My admin email is associated with my domain name. When I change it back to the ‘customer’ role, I still am not getting the confirmation message when I submit.

Thanks for any help you can offer.

The page I need help with: [log in to see the link]