• Resolved Maartinj

    (@maartinj)


    Hi.

    My prices sometimes shows correct, and a half an hour later they show without TAX.
    Why does it do that. It have something to do with the cache.
    – My customers can buy the product without tax, and then im loosing money.
    But sometimes when it works perfectly on Chrome-browser, it shows another prices in Safari-browser.

    Best regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • @maartinj,

    If you have geolocation based content, I would recommend that you exclude the pages from caching, or see if the tax plugin has an option to use jQuery, so it’s independent of the cached files.

    If you’re using WooCommerce, most pages should already be auto excluded from caching.

    Best regards,
    Anton

    Thread Starter Maartinj

    (@maartinj)

    I have.

    I use WPML and Multicurrency plug-in.

    The fault is shifting on the pages. Sometimes the tax is not included I can see. It subtract the tax on the product. But only sometimes, then it’s fine again but only for me to see that the fault is just on another browser.

    I’m losing money on every order(sometimes).

    Beat regards
    Martin Jensen

    @maartinj,

    If you are referring to the Multi-Currency for WooCommerce plugin, then this is from their documentation:

    The page-caching plugins save static HTML version of the site pages. Those pages will stay unchanged until the cache is expired or deleted. Therefore, they will always show the same prices, promotions, inventory – and currency.
    To avoid that, you should exclude the shop and product pages from being cached. Consult the plugin documentation for the instructions on how to do it.

    Best regards,
    Anton

Viewing 3 replies - 1 through 3 (of 3 total)

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