error recalculation cart

  • Resolved glaucolelli

    (@glaucolelli)


    6 years, 9 months ago

    if I use the “discount” function for the discount of a product (plug-in WooCommerce All Discounts Lite Author: ORION), then entering it in the cart I didn’t see the correct total (it is necessary to refresh the page). If I use a single discount per product (in the product pagei change the price), there is no problem.

Viewing 15 replies - 1 through 15 (of 36 total)
1 2 3
  • Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 9 months ago

    Hello,
    1-How many discounts did you setup?

    2-Can you provide some screenshots of the discounts?

    3-What’s the expected result?

    Thread Starter glaucolelli

    (@glaucolelli)

    6 years, 9 months ago

    Hello, thanks for the answer.

    1. I use only one discount.

    2. Here i tried to explain the problem, the theme of WordPress is “Tilt”. A few months ago the page worked correctly.

    Thanks too much!

    • This reply was modified 6 years, 9 months ago by glaucolelli.
    • This reply was modified 6 years, 9 months ago by glaucolelli.
    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 9 months ago

    Oh so the issue occurs and after refreshing the page, it shows the right total correct?

    Thread Starter glaucolelli

    (@glaucolelli)

    6 years, 9 months ago

    yes, after i refresh the page i see the correct total..

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 9 months ago

    Ok we’ll look into it

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 9 months ago

    Hello,
    Can you run a quick conflict test by:
    1-disabling all other plugins except woocommerce and our plugin
    2-switching the theme to one of the defaults such as twenty sixteen
    3-and try again. If everything is working as expected, that means we have a conflict somewhere so you can start re enabling the disabled items one by one in order to find the culprit.
    4-once you do, please let us know so we can start the inspection.

    Thread Starter glaucolelli

    (@glaucolelli)

    6 years, 9 months ago

    hi, we have disabled all of the plugins, we have changed the theme and we tried to buy a product. Same problem in the cart.

    Image 1

    Image 2

    • This reply was modified 6 years, 9 months ago by glaucolelli.
    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 9 months ago

    Can you provide a screenshot of the discount you’ve setup so we can reproduce it on our side?

    Thread Starter glaucolelli

    (@glaucolelli)

    6 years, 9 months ago

    ok, here

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 9 months ago

    Where do I find the Tilt theme you mentioned? Can’t find it on wordpress.org

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 9 months ago

    One last thing to replicate the problem: can you get us a copy of WooCommerce > Status report so we can replicate the installation and the discount you’ve setup?

    jgpuca

    (@jgpuca)

    6 years, 9 months ago

    Sorry, I wrote here by error. I had opened other topic called: Quantity Based Pricing error recalculating at cart page…

    • This reply was modified 6 years, 9 months ago by jgpuca. Reason: I wrote in this topic by error
    Thread Starter glaucolelli

    (@glaucolelli)

    6 years, 8 months ago

    ### WordPress Environment ###

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    Site address (URL): https://testshop.edilizianamirial.it
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    `

    Thread Starter glaucolelli

    (@glaucolelli)

    6 years, 8 months ago

    hi, have news of this problem? thanks

    Plugin Author Hermann LAHAMI

    (@mano88)

    6 years, 8 months ago

    No sorry we were unable to reproduce the issue. I sincerely apologize, I should have replied to explain…

Viewing 15 replies - 1 through 15 (of 36 total)
1 2 3

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