Hello @darkengine2017
That’s not totally, true. We’ve responded to your ticket from our private support service. I recommend you to check the spam folder in your email application.
In the email we’ve explained that there are big differences between the free and professional versions of the plugin. The most important (but not the unique) is the Lazy Loading feature. With the professional version of the plugin it is possible to select a lightweight image as placeholder. This image would be loaded instead the original images of website, and once the page be loaded, the placeholder image would be replaced by the originals ones. The lazy loading feature increase the website’s performance drastically, depending on the number of images in the page.
Other features on the professional version of the plugin are the inclusion of animated effects. Once the page is loaded and the loading screen is hidden, it is possible to display the page’s content applying an animation (similar to the Power Point presentations). Furthermore, the free version of the plugin includes only two alternatives as loading screen, the professional version of the plugin includes six.
As I said too in the email, the professional version of the plugin includes 60 days of free professional support. If the theme active on your website (or any other plugin on your WordPress), requires to apply some adjustments to the “Loading Page” plugin, these adjustments would be covered by the support service.
Please, indicate the URLs to the pages you are referring, those pages the users must to reload, and when this is happening exactly.
Best regards.
Never got your message!
The other problem found by users is the whirlygig (percentage indicator) stops at about 80%, but the page has already loaded. It only lasts for a millisecond, but it is visible.
I can’t send the URL. Aside from you probably being located outside of the US, UK or Australia, the site is used by some 700 of the company’s staff repeatedly through-out the day and we can’t afford have it do peculiar things.
Thanks anyway!
Hello @darkengine2017
The fact the percentage stop at X percent for some milliseconds is very common. The pages include multiple images and resources, some of them are heavier than others (note the javascript code runs synchronous, if a complex javascript routine is running, the other scrips remains stopped until this one finalize). So, if the resource (image or script) that is being loaded (or running) is heavy, the percentage can be stopped until this resource be completely loaded or the script finalizes.
Best regards.