Hi @pthpndr – perhaps when you download the file it is uncompressing to a folder and you are attempting to upload the folder instead of the plugin .ZIP file?
I checked that to make sure that wasn’t the issue however this fails installing directly from the “Add Plugin” screen pulled directly from wordpress.org.
@pthpndr – I just tested this now using the download from this wordpress.org repository and it worked fine. I would test with a different browser; perhaps the file is being corrupted by your browser due to the file type.
So far it fails on Chrome, Firefox, and Edge. I also found out about it from someone else that it fails for. And it only fails for Square, Stripe installs with no issues.
You can see what the issue is after installing the plugin. If I hover over the activate button look at the URL on the bottom of the image. https://snag.gy/sFDmW2.jpg
That is strange indeed. I’ve had a few people test as well as myself but still not seeing that:
https://cld.wthms.co/iC6pPn
What I would do is move all of the files and folders within the /trunk/ folder up a level so that they are at the root of the /woocommerce-square/ folder. That should work to resolve this for now.
So that we can investigate this further for your situation, could you please create a ticket for us at WooCommerce.com? Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Yeah, that is weird.
I opened the ticket and also passed on information for my test server in case they need to reproduce.
Thanks.
Hi there,
Thank you for opening a ticket!
Since the communication will continue via tickets on WooCommerce.com – I’ll be marking this thread as resolved.
