After update woocommerce stop working

  • Resolved mariofrancoz

    (@mariofrancoz)


    6 years, 11 months ago

    When clicked in the button BUY the redirec don’t work and return to the same page.
    You can try several times.

    When you try to login account, is the same mistake.
    You can try several times.

    When I try change the status of one order at the woocommerce dashboard show me the erro ” This web page was not found”
    You can try several times.

    At the navegation at the WordPress dashboard somethis bug the page then exib the erro: ” This web page was not found”
    You can try several times.

    [x ] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
    [x ] This bug happens with a default WordPress theme active, or Storefront.
    [x ] I can reproduce this bug consistently using the steps above.

    Wordpress and Storefront is the new version both.

    I Need help to fix it.

    • This topic was modified 6 years, 11 months ago by mariofrancoz.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ryan Ray, a11n

    (@ryanr14)

    6 years, 11 months ago

    Hi @mariofrancoz,

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    One other thing that may help as well is looking for any clues in the fatal errors log files. You can find those under WooCommerce > Status > Logs. There in the dropdown find the latest fatal errors log and view it. If you see anything there feel free to copy and paste it here in a reply as well.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    6 years, 10 months ago

    Hi @mariofrancoz,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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