• Resolved rogeriodec

    (@rogeriodec)


    In the main page, some image thumbs are cropped.
    That’s because each image has a different size, like this.
    So the original image is in portrait mode and the thumbnail image is a squared image, where it loses important parts of the original image.

    How to have the squared thumbnail keeping the entire image?

    One way I think is to be a different image (manually uploaded) for thumbnail, where I would edit that portrait image created more room to keep it squared.

    Is there a better way?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @rogeriodec,

    If the product image you upload has a different ratio than the one that images will be displayed in, the thumbnail will show either a cropped version of the image, or a distorted product.

    Depending on the theme you are using, you might see an option to keep the original aspect ratio – with the downside of having images display in different ratios, if that’s how you upload them. These options are generally located in Appearance > Customize > WooCommerce > Product Catalog.

    Otherwise, you’d need to make sure that the images you upload all have a 1:1 ratio before you load them on the site, so that they won’t be cropped.

    Thread Starter rogeriodec

    (@rogeriodec)

    In short, you are saying that is not possible to have a separate image for the thumbnail.

    So I leave this as a suggestion.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    In short, you are saying that is not possible to have a separate image for the thumbnail.

    It’s not possible, no. At least not out of the box.

    If you’d like to submit this as a feature request, please head to this page to learn what the correct process is to send enhancement requests in the plugin’s repository:

    https://github.com/woocommerce/woocommerce/blob/master/.github/CONTRIBUTING.md#feature-requests

    I’m going to be closing this thread now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Custom thumbnail image’ is closed to new replies.