site returns a cURL error

  • Resolved Hollie Adams

    (@letseataforest)


    6 years, 11 months ago

    Don’t know what this means and what I need to do about it. Can you please help? Thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor socialtech

    (@socialtech)

    6 years, 10 months ago

    Thank you for reaching out!

    Do you have the latest version of the plugin installed? If no, please update and notice if the issue is still there.

    If it is, please check the following points (if you don’t know how to do this, please ask your server team or hosting company to do it):

    1. Ensure that cURL is installed and activated on your site
    2. Ensure that no proxy is blocking requests to other servers (e.g. because of a firewall)
    3. Ensure that your server allows PUT/POST requests
    4. Ensure your software is up to date

Viewing 1 replies (of 1 total)

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