• Resolved Bree

    (@lifesgood)


    This appears to be missing: /wp-content/plugins/essential-addons-for-elementor-lite/assets/img/play-icon.png

    Using latest version of WP, theme, plugins. Happens on multiple sites.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @lifesgood,

    Hi, there. Well, we have recently made some drastic changes in our entire Plugin (For instance: Merge of Free & Pro, Minify Scripts, Faster Loading Speed, Optimization etc). So, we have actually changed the path for the icon. That’s why you are not able to see it.

    Can you please try uploading the ‘Video Play’ icon manually as instructed in the screenshot: https://prnt.sc/nzrdvg

    We are sorry for the inconvenience. I hope you understand. Thank you.

    Thread Starter Bree

    (@lifesgood)

    Great, thanks for your reply. Will there be an update coming for this soon? I have the plugin installed on 15 sites.

    Plugin Author Rafin

    (@rafinkhan)

    @lifesgood,

    Hi, there. I am sorry for the late response. Well, for that case, you can do this following: Go to Elementor’s Tool and switch to ‘Replace URL’: https://prnt.sc/o17i2u

    Make sure that you have uploaded the Video Icon in your Media Gallery.

    Then, copy the old path as you have mentioned here in the Old year and insert the newly uploaded video Icon’s link.

    It should resolve it. Let me know how it goes. Thank you.

    Plugin Author Rafin

    (@rafinkhan)

    @lifesgood

    Hi there. I hope you are doing well. So, can you please give me an update of this issue?

    Thank you.

    Thread Starter Bree

    (@lifesgood)

    Hello, my apologies for the delay in reply.

    I have not had a chance to do this yet, as there are many sites I will need to do it to.

    Will there be an update coming for this? I might just wait for that…

    Thread Starter Bree

    (@lifesgood)

    @rafinkhan Hi, I just wanted to follow up and see if this will be fixed in a future update? If so, I’ll just wait for that if it’s going to be soon. Thank you.

    Plugin Author Rafin

    (@rafinkhan)

    @lifesgood,

    Hi, there. Well, it’s a bit complicated one. I have mentioned that we have changed the path, as a result, you are facing the issue with the default icons. It can’t be changed with an update, unfortunately.

    So, have you tried the ‘Replace URL’ tool I have suggested? You can do this to replace the old video icon with the new one.

    Let me know how it goes. Thanks.

    Thread Starter Bree

    (@lifesgood)

    I just did it manually on one site, and I’ll see how I go with the others. Thanks so much for your reply! I really appreciate it.

Viewing 8 replies - 1 through 8 (of 8 total)

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