Update Error

  • Resolved MELODY FANSLAU

    (@mafanslau)


    6 years, 11 months ago

    I have been trying to update the Kale theme to version 2.5 for the past week and it is giving me the below error]]The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Kale Pro (1/1)
    An error occurred while updating Kale Pro: Update package not available.

    Disabling Maintenance mode…

    All updates have been completed.

    Not sure how to resolve. Any ideas?

Viewing 1 replies (of 1 total)
  • siniplyrathemes

    (@siniplyrathemes)

    6 years, 11 months ago

    Hello, mafanslau.

    Thank you for contacting us and for using our theme. We appreciate it.

    It seems that you’re using our Pro theme, which can’t be updated automatically. Since Kale Pro is paid theme, we’re not allowed to support you here, in accordance with the forum rules.

    Please go to https://www.lyrathemes.com/support/ and open a new support ticket. We’ll take it from there.

    If you have any additional questions, feel free to ask.

    Kind regards.

Viewing 1 replies (of 1 total)

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