Getting error 500

  • ryantaborada

    (@ryantaborada)


    6 years, 10 months ago

    Hi,

    I’m getting error 500 on some pages, or some pages load too slowly.

    I ran a debug and here’s what I got:

    [05-Jun-2019 02:06:24 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_formatted_name() on boolean in /homepages/30/d364439863/htdocs/wp-content/plugins/woocommerce/includes/wc-deprecated-functions.php:213
    Stack trace:
    #0 /homepages/30/d364439863/htdocs/wp-content/themes/eightbplus/inc/frontpage-meta-box.php(377): woocommerce_get_formatted_product_name(false)
    #1 /homepages/30/d364439863/htdocs/wp-admin/includes/template.php(1306): eightbplus_frontpage_products_metabox_form(Object(WP_Post), Array)
    #2 /homepages/30/d364439863/htdocs/wp-admin/edit-form-advanced.php(638): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post))
    #3 /homepages/30/d364439863/htdocs/wp-admin/post.php(197): include(‘/homepages/30/d…’)
    #4 {main}
    thrown in /homepages/30/d364439863/htdocs/wp-content/plugins/woocommerce/includes/wc-deprecated-functions.php on line 213

    Anyone has any ideas how this could get resolved? Should I just update my WordPress version to the latest one as well as WooCommerce?

    Hope to hear back from anyone of you soon. Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Kartik Shukla

    (@kartiks16)

    6 years, 10 months ago

    Hello ryantaborada,

    It seems to be plugin conflict here. You can disable the Woocommerce plugin and the error would go away.

    Further, I would suggest you install the Health Checkup plugin and the plugin will further guide you on what is the cause.

    Hope this information helps.

    Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Getting error 500’ is closed to new replies.