Can’t export my users (error message instead)

  • gbenoit

    (@gbenoit)


    6 years, 11 months ago

    Hi,

    When I try to export my user (only selected ones or all), I receive this error message :

    Parse error: syntax error, unexpected ‘[‘ in /usr/home/mw2p8plbny/www/htdocs/wordpress/wp-content/plugins/wp-members/admin/user-export.php on line 125

    I have no clue of what it means. Can someone help me ?

    KR

    Benoit

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • George Appiah

    (@gappiah)

    6 years, 11 months ago

    I have no clue of what it means. Can someone help me ?

    The error message is pointing to the “WP-Members Membership” plugin you have installed and activated on your website.

    If you’re not exporting user data from this plugin, you can disable it, do your export, and enable it afterwards.

    Better yet, ask for help in the plugin’s dedicated support forum here:

    https://wordpress.org/support/plugin/wp-members/

    Thread Starter gbenoit

    (@gbenoit)

    6 years, 11 months ago

    Hi George,

    Thanks. Noted for the dedicated support, I will move this topic to there. Just regarding your answer, thx. I tried to disable “WP Members” plugin, but then, the “Export” button inside “Users” disappeared.
    So I will keep searching for help in the dedicated forum.

    Thanks

    Benoit

    George Appiah

    (@gappiah)

    6 years, 11 months ago

    I tried to disable “WP Members” plugin, but then, the “Export” button inside “Users” disappeared.

    That means this user export option is provided by this plugin, as the standard WordPress Export doesn’t include users.

    Good luck in your search for a solution!

Viewing 3 replies - 1 through 3 (of 3 total)

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