Upload Images

  • Resolved mamise

    (@mamise)


    6 years, 11 months ago

    Hello,
    I can not upload images to a product with a theme I purchased.
    I can upload images to a product when I change the theme to the default theme of wordpress.
    I prefer to use my theme with your plugin. Would it be possible to solve it?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WC Lovers

    (@wclovers)

    6 years, 11 months ago

    Hi,

    Which theme you are using ?

    Please be sure your theme not generating any JavaScript error at site.

    Check this using Google Chrome Browser console.

    Thank You

    Thread Starter mamise

    (@mamise)

    6 years, 11 months ago

    Hi,
    The theme is ‘Enfold’

    When I did clic to upload the image, the Google Chrome Browser console showed this:

    Uncaught TypeError: Cannot read property ‘frames’ of undefined
    at HTMLImageElement.<anonymous> (media-upload.js?ver=6.1.3:79)
    at HTMLImageElement.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLImageElement.r.handle (jquery.js?ver=1.12.4:3)

    Thank you!

    Plugin Author WC Lovers

    (@wclovers)

    6 years, 11 months ago

    HI,

    The theme is ‘Enfold’

    – OK, it has a setting, whether you want to include WP media in site frontend or not?
    Please keep that “Enable”. Issue will be resolve for you.

    Thank You

    Thread Starter mamise

    (@mamise)

    6 years, 11 months ago

    Now, it works!

    Thank you 🙂

    Plugin Author WC Lovers

    (@wclovers)

    6 years, 11 months ago

    Great … thanks for the update 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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