db_insert_error

  • Resolved mohammadmirsafaei

    (@mohammadmirsafaei)


    6 years, 11 months ago

    Hi.
    when I attempt to save customized changes, I get an error:
    changeset_post_save_failure

    and when I watch ajax requests I see this error:
    {“success”:false,”data”:{“message”:””,”code”:”changeset_post_save_failure”,”setting_validities”:{“custom_css[rttheme18]”:true},”changeset_post_save_failure”:”db_insert_error”}}

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator bcworkz

    (@bcworkz)

    6 years, 11 months ago

    What do you mean by “customized changes”? What did you change? In what way is it customized?

    Thread Starter mohammadmirsafaei

    (@mohammadmirsafaei)

    6 years, 11 months ago

    I mean by customize option on the top menu bar.
    any changes like custom css or widgets

    Moderator bcworkz

    (@bcworkz)

    6 years, 11 months ago

    It looks like some theme mods are malformed. I suggest you seek assistance through your theme’s support channel where its developers will be in the best position to help you.

    Thread Starter mohammadmirsafaei

    (@mohammadmirsafaei)

    6 years, 11 months ago

    how can I fix it?
    my theme support has ended!

    Moderator bcworkz

    (@bcworkz)

    6 years, 11 months ago

    You’d need to dig into the theme source code and find where it adds its customizer settings. It looks like it is failing to validate one of its own settings, so look closely at sanitation callbacks. Refer to docs on how adding settings is supposed to work.

    You might consider switching to a theme that is regularly updated and supported by its developers. A fresh look for your site is not a bad thing 😉

    Thread Starter mohammadmirsafaei

    (@mohammadmirsafaei)

    6 years, 11 months ago

    Thanks for your help.
    There was a problem with one of plugins!

    Moderator bcworkz

    (@bcworkz)

    6 years, 11 months ago

    Ah! Silly of me to think only themes save to theme mods. Most customizer items do regardless of source. Nice work tracking it down to a plugin.

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