Login issue

  • Resolved sthirunavu

    (@sthirunavu)


    6 years, 12 months ago

    Earlier I have an issue of AMP indexing for custom Javascript not allowed. I found that WP performance plugin was causing the issue. Hence I deactivate and delete the plugin. Immediately afterward I could not access my admin dashboard.

    I have followed the steps given in login issues at wordpress.org. Renamed plugin, theme, recopied login.php change pwd in myphpadmin user database and everything. The same issue is repeating. Error message is Sorry you are not allowed to access this page.

    Kindly help.

    Regards

    • This topic was modified 6 years, 12 months ago by sthirunavu. Reason: corrected mispelt word

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • ProjectArmy

    (@supporthero)

    6 years, 12 months ago

    It’s possible your admin user lost capabilities to access stuff. You can try resetting capabilities to see if that helps.

    Make sure you download/export database backup before doing anything.

    Add this code to your functions.php file in your active theme:

    if ( !function_exists( 'populate_roles' ) ) {
require_once( ABSPATH . 'wp-admin/includes/schema.php' );
}

populate_roles();

    Then load your website in browser to trigger it. Then try to login. Hopefully that’ll fix your problem and will allow you to login.

    After you’re done, you can remove this code from functions.php.

    Thread Starter sthirunavu

    (@sthirunavu)

    6 years, 12 months ago

    Thanks for your suggestion. I followed this and find the same result.

    I have enabled php debugging and the following errors came.

    1. Notice: Undefined offset: 0 in /home1/classicy/public_html/wp-content/plugins/simple-link-directory/class-qc-free-plugin-upgrade-notice.php on line 175

    2. Notice: Undefined index: jetpack in /home1/classicy/public_html/wp-content/plugins/jetpack/_inc/lib/admin-pages/class-jetpack-about-page.php on line 97

    3. Warning: Invalid argument supplied for foreach() in /home1/classicy/public_html/wp-content/plugins/jetpack/_inc/lib/admin-pages/class-jetpack-about-page.php on line 97

    Sorry, you are not allowed to access this page.

    Kindly advice

    Thread Starter sthirunavu

    (@sthirunavu)

    6 years, 12 months ago

    Thanks for the reply.
    It works. Initially, I forgot to trigger it by loading website.
    Thanks and regards

    Thread Starter sthirunavu

    (@sthirunavu)

    6 years, 12 months ago

    But all my posts show 404 error

    ProjectArmy

    (@supporthero)

    6 years, 12 months ago

    Check your htaccess file, make sure you have this there:

    # BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress

    If it’s there but posts still show 404, go to Settings > Permalinks and click Save. This will flush and reset permalinks, and usually fixes many 404 issues.

    Thread Starter sthirunavu

    (@sthirunavu)

    6 years, 12 months ago

    Nothing found in there.
    I have copied this.
    I suppose file permissions have changed. I have given 644 like similar files.
    Now it works.
    Thank you

    ProjectArmy

    (@supporthero)

    6 years, 12 months ago

    That’s also a possibility. Glad to hear it’s working now.

    • This reply was modified 6 years, 12 months ago by ProjectArmy. Reason: Typ
Viewing 7 replies - 1 through 7 (of 7 total)

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