Wrong reports (tax, sales,…)
-
Before rate woocommerce , I want to give aothors an opportunity to fix the problem.
All reviews created by woocommerce are incorrect (taxes, sales, …) and this is problem for some version now (at least since 2017). The problem is the “refunded” status. Example: Make two orders, both with the same product for easier understanding. Then return one. All reports indicate that you have not sold anything, although amounts from one order should remains in the reports.
A solution that is not a solution for a system like woocommerce. The manual change of the status from “refounded” to “Completed” make reports correct.
I test it in pure woocommerce without any other plugins.
-
Hi @point4
Just to confirm I am understanding correctly, I placed two orders for the same product on my test site, then refunded one order.
When I view the reports, it does show correctly that I have refunded one order and that there is still one order shown as a sale;
Link to image: https://cld.wthms.co/UEvI2hIs that not what you are seeing in your reports when refunding an order?
The topic ‘Wrong reports (tax, sales,…)’ is closed to new replies.
