Thanks for your feedback. We will let you know once the issue is resolved.
Hi, we will appreciate it if you could provide us with your domain name of your site in which you installed WPvivid backup plugin. Thanks in advance.
We are going to check out your domain name in authentication server to know if there is any reason caused this error.
Could you offer your email address by our Contact Us page please? We send you a new package for testing.
BTW, which version of OneDrive account are you using? Free or premium? Thanks in advance.
-
This reply was modified 7 years, 1 month ago by
nicholas2019.
-
This reply was modified 7 years, 1 month ago by
nicholas2019.
Domain is annualreport.ckua.com
I sent the message via Contact Us page. Office 365 OneDrive account.
Thanks for your reply. We didn’t receive your message. Could you send us a message again via Contact Us page?
Alternatively, you could send us a debug information on Website info tab page of WPvivid backup plugin. You are asked to provide your email address when sending debug information. Thanks in advance.
Once we get your email address, we will send you a new installation package.
-
This reply was modified 7 years, 1 month ago by
nicholas2019.
-
This reply was modified 7 years, 1 month ago by
nicholas2019.
-
This reply was modified 7 years, 1 month ago by
nicholas2019.
Hi,
WPvivid backup plugin version 0.9.18 released. Please update to the new version and try to add Microsoft OneDrive again.
Feel free to contact us if you have any questions.