WordPress Menu not working

  • zeeshansum

    (@zeeshansum)


    6 years, 11 months ago

    Dear sir,

    i can not create the wordpress menu. when i go to appearance and than click on menu and just create the New Menu like main Menu. its not creating.

    i test by changing theme and deactivate all plugins but still same problem kindly help me. i am using latest wordpress.

    Problem: Menu Creating

    • This topic was modified 6 years, 11 months ago by zeeshansum.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • frankagono

    (@frankagono)

    6 years, 11 months ago

    Hello Zeeshansum, sorry about the issue you are having.

    What I would advice you do is deactivate your current theme and return to the default WordPress theme, then try to create the new menu again.

    If the issue still persists, try rolling back to the most recent backup.

    Also, what version of WordPress were you running on before you upgraded to the latest?

    And then finally, if all persists contact your web host

    Please note: If you are having this issue by trying to create the new menu using the customiser, why don’t you try using the backend of the site

    You can access there by visiting: https://www.your-website.com/wp-admin/nav-menus.php

    • This reply was modified 6 years, 11 months ago by frankagono.
    Thread Starter zeeshansum

    (@zeeshansum)

    6 years, 11 months ago

    thanks for Your help. my hosting company said its need to be upload backup so i upload backup again, and its working fine now, that was due to i install new theme.

    thanks for Your Advice.

Viewing 2 replies - 1 through 2 (of 2 total)

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