Images do not show up

  • Resolved leon112233

    (@leon112233)


    7 years, 1 month ago

    Hi!

    I’ve tested the app on my localhost and it worked great..

    Now I used “strato” to host my website and I can’t get the images to work anymore.

    I’ve found the “spin360show” folder using an sftp in Filezilla and created a subfolder named “hw_meganetrophyy” and added 12 images 0001.jpg – 0012.jpg.

    When I browse to:
    https://dutchdiecastgarage.com/wp-content/uploads/spin360show/hw_meganetrophyy/0001.JPG

    The image shows up just fine.. But I can’t get them to show up in the 360 viewer.

    I tried these different codes:

    [spin360 canvas_name=”s1″ imgs_folder=”hw_meganetrophyy/” imgs_nbr=12 aspect_ratio=1.33333 speed=1.0 loop=true]
    [spin360 canvas_name=”s1″ imgs_folder=”spin360demo/hw_meganetrophyy/” imgs_nbr=12 aspect_ratio=1.33333 speed=1.0 loop=true]
    [spin360 canvas_name=”s1″ imgs_folder=”https://dutchdiecastgarage.com/wp-content/uploads/spin360show/hw_meganetrophyy/” imgs_nbr=12 aspect_ratio=1.33333 speed=1.0 loop=true]

    Now i’m stuck and can’t figure out what i’m doing wrong.. To be sure I used the correct “” quotations (Alt+34) I copied the codes.

    I hope someone can help me out!

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author maui2wp

    (@maui2wp)

    7 years, 1 month ago

    Now i’m stuck and can’t figure out what i’m doing wrong.. To be sure I used the correct “” quotations (Alt+34) I copied the codes.

    You can remove the double quotes and it should work just fine (you don’t have spaces in your path)
    [spin360 canvas_name=s1 imgs_folder=hw_meganetrophyy/ imgs_nbr=12 aspect_ratio=1.33333 speed=1.0 loop=true]

    or you can try to use the full url path…
    in your case add the following short code:
    [spin360 canvas_name=s1 imgs_folder=https://dutchdiecastgarage.com/wp-content/uploads/spin360show/hw_meganetrophyy/ imgs_nbr=12 aspect_ratio=1.33333 speed=1.0 loop=true]

    • This reply was modified 7 years, 1 month ago by maui2wp.
    • This reply was modified 7 years, 1 month ago by maui2wp.
    Thread Starter leon112233

    (@leon112233)

    7 years, 1 month ago

    Hi!

    Thanks for your reply, I tried both short codes but the images still won’t load.

    Is there someting else I can change/check?

    Would it help if I created a account for you on my website?

    Thanks in advance.

    Plugin Author maui2wp

    (@maui2wp)

    7 years, 1 month ago

    yes, that could help… thanks

    Thread Starter leon112233

    (@leon112233)

    7 years, 1 month ago

    I’ve send you the login at: support1@letsmail9.com (found the email in another support topic) I hope it is still the correct email.

    Thanks for the help so far, I appreciate it 🙂

    Plugin Author maui2wp

    (@maui2wp)

    7 years, 1 month ago

    Hi @leon112233
    I don’t think this is related to WP support …
    Where did you get that?
    I think you should disable that account and create a new one.

    Do you have an email from your site to be contacted at?

    Thread Starter leon112233

    (@leon112233)

    7 years, 1 month ago

    Ah okay, found the emailadress on: https://wordpress.org/support/topic/all-settings-right-no-image/

    You can contact me on: l.gjaltema@hotmail.com

    As soon as you have contacted me I will create a new account and send you the details.

    Thanks!

    • This reply was modified 7 years, 1 month ago by leon112233.
    Plugin Author maui2wp

    (@maui2wp)

    7 years, 1 month ago

    Ah, now I remember… it was a temporary mail address…
    I’ll contact you later in the day
    Thx

    Plugin Author maui2wp

    (@maui2wp)

    7 years, 1 month ago

    @leon112233
    I think I’ve found the culprit
    Your images have the extension in CAPITAL letters…
    the plugins works ONLY with lowercase extension.
    Probably your localhost is a windows machine, then it is working both with upper and lower case, but the online server is a linux environment, then it does take the difference…

    Just rename your files accordingly to ‘.jpg’ extension and it should work even with the relative url path.

    Please let me know …

    BTW if you have solved, would you consider to review my plugin?
    https://wordpress.org/support/plugin/spin360/reviews/?rate=5#new-post
    😉

    Thread Starter leon112233

    (@leon112233)

    7 years, 1 month ago

    @maui2wp hmm, I already had the feeling that the problem could be in the small details haha.

    I’ll try to change the extensions when i’m back home from work because I don’t have acces to my FTP right now at work.

    Thanks for your help so far! I’ll let you know later in the afternoon if the problems are resolved. And ofcourse i’ll write you a review whem i’m back home 🙂

    Thread Starter leon112233

    (@leon112233)

    7 years, 1 month ago

    @maui2wp problem solved! It was indeed the .JPG which had to be .jpg!

    Thanks!

    Plugin Author maui2wp

    (@maui2wp)

    7 years, 1 month ago

    Hi @leon112233
    I’m glad you are fine now!
    And also thank you for your kind review 🙂

    May I link your website from the plugin wordpress page as a nice user case?

Viewing 11 replies - 1 through 11 (of 11 total)

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