White Screen

  • Resolved Rara Themes

    (@raratheme)


    7 years ago

    Hi,

    I’m using Wordfence Security ver 7.2.5. Whenever I upload any file I get HTTP error. Here is the screenshot. And when I try to delete that file I get white screen. I also get white screen when deactivating the plugin.

    I can only deactivate after renaming the “wordfence” folder name in plugin directory. And after that everything works fine. I’ve also reset and reinstalled the plugin as explain here, still not working. Am I missing something here?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • wfdave

    (@wfdave)

    7 years ago

    Hi @raratheme,

    I’m thinking that this may be related to low memory.

    Can you try editing /wp-config.php and adding the following line right after <?php?

    For example:

    <?php

define( 'WP_MEMORY_LIMIT', '256M' );

//..the rest of the file..//

    After placing that define, try installing Wordfence and uploading a file through the media uploader.

    Dave

    Thread Starter Rara Themes

    (@raratheme)

    7 years ago

    Hi @wfdave

    Increasing memory limit still not working.

    wfdave

    (@wfdave)

    7 years ago

    Hi again,

    Can you access php.ini and add the following line:

    memory_limit = 256M.

    (Do a search for memory_limit first to see if the line already exists)

    If you don’t have access to php.ini, or your host has restricted these variables, can you ask your host to see if they can increase the PHP memory limit? Note that some hosts may ignore the value found within php.ini.

    Dave

    Thread Starter Rara Themes

    (@raratheme)

    7 years ago

    Hi @wfdave

    Increasing memory limit to 768M in php.ini fixed the problem.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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