Unable to save settings

  • Resolved amason6685

    (@amason6685)


    7 years ago

    Hi,

    Just purchased the Grand WPGallery and so far…I’m having issues trying to get any of the ‘View/Styles’ settings to save!

    Not a good way to start out after paying $40.00 for the plugin.

    I’m trying to change the Image Width setting for the Grid style and no matter how many times I set it to what I want…it keeps jumping back to the default size of 200 pixels.

    Same for any other setting I attempt to change. It just reverts back to the default!

    Any help would be greatly appreciated.

    Drew
    Las Vegas, NV

Viewing 1 replies (of 1 total)
  • Plugin Author grandwp

    (@grandwp)

    7 years ago

    Dear @amason6685 ,

    Please, make sure it is not connected with other plugins you have installed or the theme.
    You can do it by deactivating plugins, changing theme and deleting the cache.
    Hope this helps,
    If any help needed, let me know

Viewing 1 replies (of 1 total)

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  • Last reply from: grandwp
  • Last activity: 7 years ago
  • Status: resolved