403 server error

  • Resolved user2015

    (@user2015)


    7 years ago

    Hi, I was working fine with elementor but suddenly it prevented me from updating changes made in my homepage, particularly those related to button styles.

    I´m not using wordfence, I´ve disabled all plugins, I´ve restored .htaccess but the issue remains.
    I don´t know what else should I do!!!! I need help please!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • nirjhor

    (@nirjhor)

    7 years ago

    Can you check, if yo’re running out of memory ?
    It happened with me when one of my page became too big.

    Donna Fontenot

    (@cavalierlife)

    7 years ago

    From https://docs.elementor.com/article/185-the-update-button-does-not-work : 403 error when attempting to update a page: This can be due to a security plugin. To sort this out, activate the learning mode of this plugin or contact their support. This issue can also be due to the firewall of your server so this has to be checked with your hosting company.

    So, if you’re using something like WordFence, put it into Learning mode, then go click the Update button. This will let WordFence know that this action is ok. You can disable learning mode afterwards. If your host is using something like Mod_Security then it may be blocking the action of updating erroneously, so your host needs to tell it to allow that.

    Thread Starter user2015

    (@user2015)

    7 years ago

    Thank you both! I´ll check those points with my web hosting.

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 3 participants
  • Last reply from: user2015
  • Last activity: 7 years ago
  • Status: resolved