Can’t change product line height

  • bobmannel

    (@bobmannel)


    7 years ago

    Picture link shows the preview in Email Designer on left, and what comes in actual email on right (both on test email and actual email from sale). I want the item lines closer together for easy download selection, but no matter what I do in Email Designer, the height between items does not change in the actual email or test email.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    7 years ago

    Hey,
    Which email client are you using? They all interpret html differently, it’s really strange.

    Ben

    Thread Starter bobmannel

    (@bobmannel)

    7 years ago

    I can now answer my own question. The problem is with MS Outlook presentation. At the top of the message (in the header) it allows the message to be opened in IE browser. When done, it appears with the proper spacing. The drawbacks are it is displaying the mht file (archive file stored on my computer). Getting another browser to display mht has its own issues. Furthermore, it appears that IE does not support all the features Email Designer allows, such as rounded corners and shadows. Once the browser is used to open the mht file, you can added the link to your Favorites. So, if I need to view the email contents later, I can use IE Favorites to easily get to it. Not a perfect solution, but I can live with it. Love the Email Designer, hated the WooCommerce default.

    Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    7 years ago

    There still can be some options what MS Outlook version are you using?

    Ben

    Thread Starter bobmannel

    (@bobmannel)

    7 years ago

    I am using Outlook 2013.

    Plugin Contributor Ben Ritner – Kadence WP

    (@britner)

    7 years ago

    I don’t have that access to run tests with. But I’ll see if I can then perhaps I can get you some code that hacks into outlook.

    Ben

Viewing 5 replies - 1 through 5 (of 5 total)

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