Hi,
Can you please give more details, on the device and the browser you are using?
Thank you,
Rodica
Hi,
I don’t have an Android device, which is why I was trying to check things on the mobile emulator. I’m checking the mobile emulator on the Chrome inspector.
Thank you,
Judah
I just checked the website on the Firefox mobile emulator and scrolling is disabled there as well when the main menu dropdown is open.
Judah
Hey @judah75,
This is the default behavior when the mobile menu is opened. The scroll for the body of the page is prevented.
In the mobile emulator in chrome there is no scroll. You have to actually click and drag to scroll, same as you would do on a mobile device with your finger.
Let me know if I can further help you with anything.
Have an awesome day!
Andrei
Hello @baicusandrei,
Thank you for your reply. However, I built another site on a different theme and it scrolls just fine in the emulator. On this website, there is no scroll OR drag to scroll in the emulator when the dropdown menu is open.
The website scrolls fine with the dropdown menu open on my iPhone, but the client is saying that scrolling does not work on Android devices when it’s open. It was my thinking that the lack of scrolling on both Android devices and the emulator might be connected, which is why I mentioned it in the hope that this might help lead to a solution.
Whether or not they are connected ultimately doesn’t matter. I would greatly appreciate any help in getting the scrolling to work on Android devices.
Thank you,
Judah
AC
(@purplecodes)
Themeisle Support
Hi @judah75,
Apologies for the late response.
Please know that this has been forwarded to our developers for investigation.
Let us know if there is anything else we can help.
Hi,
The latest version of the theme should fix this. Please let me know if that’s the case.
Regards,
Rodica
