Gateway not working

Resolved toniallan
(@toniallan)

7 years, 1 month ago

it seems that the link to checkout via afterpay has been edited and I don’t know how to fix it. If you remove the /wordpressBOO from the url it works fine and payments go through. How can i change it so it is permanently removed from the link so customers don’t have an issue

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Afterpay
(@afterpayit)

7 years, 1 month ago
Hi toniallan,

Thank you for your message.

The Afterpay Gateway for WooCommerce plugin uses WordPress’s get_site_url function to determine the Website URL. This core function applies the following filters:
- “site_url”
It’s possible that a third-party plugin is manipulating this URL in certain conditions. Please try disabling all non-essential plugins.

If you would like to request a member of the support team to provide further assistance in troubleshooting this individual case with you, please create a support ticket here:
https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406

Thank you.
- This reply was modified 7 years, 1 month ago by Afterpay.
Thread Starter toniallan
(@toniallan)

7 years, 1 month ago

I have disabled all plugins except woocommerce and afterpay the problem is still there. I changed my theme as thought that could be the issue but the problem is still there. I’ve had afterpay australia technicians working on it for over 4 weeks and they are stumped too. Is there a snippet out there that will make the gateway use the home_url as it seems the site_url could be the issue
Plugin Author Afterpay
(@afterpayit)

7 years ago
Hi Toni,

Thanks for following up. Using the access provided in the separate support thread it’s clear to see that the “WordPress Address” defined in “Settings > General” contains the “/wordpressBOO” path. This is the actual installation address for WordPress and probably cannot be changed without moving the entire site outside of the subdirectory.

Thanks for suggesting home_url. The team will attempt to modify your instance of the plugin to use get_home_url instead of get_site_url. This will be considered for inclusion in a subsequent official release.

Further support will be provided in the parallel thread.

Thank you.
- This reply was modified 7 years ago by Afterpay.

Viewing 3 replies - 1 through 3 (of 3 total)

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