Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author RosendoLabs

    (@drosendo)

    Hi,

    Bot allowing what exactly? Cabnyou attach screenshots?

    Cheers,
    David

    Thread Starter seusi

    (@seusi)

    Hi,

    See here link with screenshot: https://www.file-upload.net/download-13537537/svi.jpg.html

    Is there a way to send you login details?

    Thanks,
    Jan

    Plugin Author RosendoLabs

    (@drosendo)

    Hi,

    Cant see the image.
    You can contact me vi http://www.rosendo.pt

    Cheers
    David

    Plugin Author RosendoLabs

    (@drosendo)

    Hi,

    Saw the image, and there is soemthing wrong on your installation.

    SVI is on version 4.0.16 it’s showing 4.0.8? (You are not using latest version?).

    If you cant activate, on click, it probably means that something is trowing an error on the back-end, preventing it from saving.
    This might not be directly related to my plugin. You should try the following:

    – First you can try having a look at your error_log on your root folder to see if there is any strange errors.

    Only then, if that doesn’t help:

    – Backup your database (so that you can restore it later), should put your site in maintenance.
    – Try debugging, disable everything plugin except my plugin, WooCommerce & reduxframework, then if it works enable each plugin one by one until issues shows up again (keep turning it on and off)
    – After you find the plugin causing it, restore your backup and disable that specific plugin.

    Cheers,
    David

    Plugin Author RosendoLabs

    (@drosendo)

    Closing due to no further reply.

    Cheers,
    David

Viewing 5 replies - 1 through 5 (of 5 total)

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