• Hi,
    this might be a very stupid question. I have Contact Form 7 (4.5.1) running for a long time and wondered that there is no automatic button to update in WordPress.

    I tried to install another plug-in which told me to update Contact form 7.

    As there is no update button, how do I update without loosing all my contact forms?

    Shall I download the latest version and copy this to the folder named. Will this delete all of my settings and forms in place?

    Sure this is a stupid question …but I have not found a info on that.

    Thank you for your help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Every plugin listed at WordPress Admin/Dashboard > Plugins > Installed Plugins will show a link whenever an update is available.

    https://www.screencast.com/t/u1EQYS1mkBxO

    If you are not seeing this for Contact form 7 there may be some general problems in your WP installation.

    Shall I download the latest version and copy this to the folder named. Will this delete all of my settings and forms in place?

    You can definitely do that via FTP & your settings and forms should remain in place (but take a backup just in case).

    Thread Starter uweh

    (@uweh)

    thank you for your reply. It is really strange, that all other plug-ins have update information (if available) but Contact Form 7 not and it should as I do have an older version 4.5.1

    Where are the settings and form stored to ensure that I save these separately as you mentioned “should remain”, which indicates that this might not the case.

    Thread Starter uweh

    (@uweh)

    I read somewhere that you should not do this, as the forms seams to be stored with a version “attached”. So if I load the new version, the forms will not be found anymore ….

    I´m confused …thank you for your help

    It is really strange, that all other plug-ins have update information (if available) but Contact Form 7 not and it should as I do have an older version 4.5.1

    You’ve clearly confirmed there is something wrong on your current CF7 installation. It’s not working correctly & you need to replace it.

    Where are the settings and form stored to ensure that I save these separately as you mentioned “should remain”, which indicates that this might not the case.

    They are stored in the general WP database. You can easily backup the WP database using one of the many WP Backup plugins (it’s something you should be doing regularly anyway).

    I read somewhere that you should not do this, as the forms seams to be stored with a version “attached”. So if I load the new version, the forms will not be found anymore ….

    If you create a backup & then use FTP to add the latest version of CF7 you are very safe (both of these common actions are very useful WP skills you can & should learn).

    Thread Starter uweh

    (@uweh)

    Hi Neil,

    thank you for your support. The FTP way is known to me and backup as well. So I did the Backup and deinstalled CF7 (deleted the folder of CF7 via FTP)

    Reinstalled via WordPress, but activating was not possible and I got an fatal error while reactivating.

    Check that there is no CF7 folder via FTP.

    I than downloaded the latest version of CF7 via the CF7 Page and manually uploaded it into the plugin folder. This went fine. I could see the CF7 plugin within my WordPress admin view but as soon as I tried to activate I got again the same fatal error.

    Fatal error: Uncaught Error: Call to undefined function get_user_locale() in /home/www/uwe/uwehofstaetter/wp-content/plugins/contact-form-7/includes/l10n.php:70 Stack trace: #0 /home/www/uwe/uwehofstaetter/wp-content/plugins/contact-form-7/settings.php(132): wpcf7_load_textdomain() #1 /home/www/uwe/uwehofstaetter/wp-includes/plugin.php(525): wpcf7_install() #2 /home/www/uwe/uwehofstaetter/wp-admin/plugins.php(166): do_action(‘activate_contac…’) #3 {main} thrown in /home/www/uwe/uwehofstaetter/wp-content/plugins/contact-form-7/includes/l10n.php on line 70

    So I had to go back and use the CF7 Backup. This worked but I had to redo all 3 contact forms (lucky me I copied the coding manually upfront, saved them and had to replace the new ID´s in appr. 25 sub-pages/posts ;-o)

    So I´m back at the old version …. any hint on the above fatal error as I would like to update to the new CF7 version.

    Thank you again for your help.

    Best
    Uwe

    • This reply was modified 7 years, 3 months ago by uweh.
Viewing 5 replies - 1 through 5 (of 5 total)

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