Product Export Bug – failed to export all fields

  • Resolved angwk

    (@angwk)


    7 years, 2 months ago

    Hi,

    The Product Export tool failed to export the values of some attribute fields. The attribute names are exported but not the values. The attribute values are missing for some products, not all products. Not sure whether the missing data apply only to attribute values or apply to other product fields as well.

    When I installed the Product Import Export plugin by WebTofee, this plugin managed to successfully export all the attribute values that were found missing using the WooCommerce Product Export tool. However, this plugin does not export meta fields, which I require.

    WooCommerce Export Tool has been working in exporting all fields in the past. Maybe, there is a bug with an update?

    Sorry, I can only provide the site link privately, due to the need to keep this site confidential until it is launched.

    Can you please help me to resolve the issue? Thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Phillip C. a11n

    (@phillipwoo)

    7 years, 2 months ago

    Hello,

    Thanks for contacting us on this issue. Can you tell me if you are using the core WordPress export found in WP-Admin → Tools → Export? Or do you have an extension you are using to export your products?

    If you are interested, we have a premium product that should help you with this type of work. Below I have linked to the support documentation on how to do this with the plugin it is referring to:

    https://docs.woocommerce.com/document/product-csv-import-suite-exporting-products-and-variations/

    Please let us know how this works out for you.

    Thanks!

    Phillip C. a11n

    (@phillipwoo)

    7 years, 2 months ago

    It looks like it’s you may have found a solution to this. I am going to mark this as Resolved at this time. If you have another issue please feel free to open a new post. 🙂

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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