Hi, when redeeming a gift card it gets applied to the Total after shipping, taxes, etc. It works essentially like “cash” for the payment method.
If you are seeing it only apply to the Subtotal then it sounds like a conflict with another plugin.
Thread Starter
evmapa
(@evmapa)
Hi! Thanks for the reply. Is this reflected in the cart and the order confirmation? What I mean is, what is the order in the cart and order confirmation supposed to look like? In our shop it’s the following order:
Subtotal
Shipping
-Gift card
Amount to be paid
Tax
Is this as intended or is it supposed to be more like this?:
subtotal
shipping
tax
total
-gift card
amount to be paid
Because if another plugin is interefering, the cart order is how I could test it. Thanks!
It will show on the Cart / Checkout like this:
Subtotal
Shipping
Tax
-Gift Card
Total (aka, the remaining amount to be paid)
On the Order page it will be:
Subtotal
Shipping
Tax
Payment Method (PayPal, Cash on Delivery, etc)
-Gift Card
Total (aka, the remaining amount that was paid with the aforementioned Payment Method)
I’m marking this thread as Resolved, however if you need further help just let us know!
