wplc error

  • Resolved mouath

    (@mouath)


    7 years, 3 months ago

    We are getting this error:

    WPLC Error: “.email@domain.com” is not a valid selector
    we can’t find find where its putting . infront of the email address

    how can we fix this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    7 years, 3 months ago

    I’ll have to see this mouath, can you provide your site’s URL?

    Thread Starter mouath

    (@mouath)

    7 years, 3 months ago

    2mcctv.com

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    7 years, 3 months ago

    I had a look and the same warning appears when AO is disabled. The reason is that in JS the variable wplc_elem_trigger_id is set to email@domain.com, but what is expected there is the class of a node in the HTML but there is no node with such an class-name. You might want to reach out to the wp live chat developers support to ask where to change that value and what to change it in.

    Hope this helps,
    frank

    Thread Starter mouath

    (@mouath)

    7 years, 3 months ago

    ooh okay, so its not an autoptimize errors, its b/ce of wp-chat

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    7 years, 3 months ago

    indeed, it is a wp-chat configuration issue.

    frank

    Thread Starter mouath

    (@mouath)

    7 years, 3 months ago

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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