Hi,
This error is usually returned when there’s a captcha misconfiguration related to:
– The key or secret (make sure there’s no space or wrong character)
– The domain limitation in the key you’ve configured
Let me know if that does help.
Cheers,
Thread Starter
Nat
(@etisse)
Hi,
Thank you for your reply. I double checked the keys and the domain name in the limitation field, so I have no idea why it’s not working.
Today there is a new warning in the Google reCaptcha dashboard for this website:
“Nous avons détecté que votre site ne vérifiait pas les solutions fournies aux tests reCAPTCHA. Vous devez les vérifier afin d’utiliser correctement la fonctionnalité reCAPTCHA sur votre site.” (We have detected that your site does not check the solutions provided to the reCAPTCHA tests. You must check them to properly use the reCAPTCHA feature on your site.)
Should it comes from https? From anything missing?
Should I use another reCaptcha type (I used V2 checkbox)?
Any idea?
Hi,
Yes indeed https is the first thing to check into. The V2 checkbox is the version to choose.
Let me know.
Cheers,
Thread Starter
Nat
(@etisse)
Hi,
I just disable SSL and still have the error “error : Bad Request – Captcha validation error”
I also try with default theme.
Any other idea?
Website is still under construction so I can give you an access to check if you need one.
Thanx by advance for your reply
-
This reply was modified 7 years, 3 months ago by
Nat.
Hi,
Can you try using the invisible captcha and see how it goes.
If it does not work, can you try with the very same keys to use the captcha on another contact form plugin to see if that happens too?
Cheers,
Hi,
Did you have any news regarding this issue?
Cheers,
Thread Starter
Nat
(@etisse)
Hi
I try with public and secret keys from recaptcha invisible. It doesnt work (same error message).
With another plugin it works well.
For eg. I use on to add reCaptcha on forgotten password page (https://silence-qui-chante.ch/wp-login.php?action=lostpassword)
Hi,
As I’m not not able to reproduce that, could you put drop a ticket on JoomUnited (billing department) including a reference to this post?
If possible use the same user ID as here, on the plugin directory, so I can identify your account and activate an access to the plugin support.
It’s really important that we identify and fix this problem for everyone :)Let me know when it’s done and I’ll proceed:https://www.joomunited.com/login-register?view=login
Cheers,
Thread Starter
Nat
(@etisse)
Hi,
It’s done. Ticket ID: 47236399925
OK got it! I’ll open the support access and we’ll proceed.
