html error when uploading files

  • Resolved gusdoyle

    (@gusdoyle)


    7 years, 3 months ago

    I experienced an “html error” when trying to upload media to the gallery. I disabled the Wordfence plugin and then files uploaded perfectly. Wordfence ver 7.1.20, WordPress ver 5.0.3.

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  • wfdave

    (@wfdave)

    7 years, 3 months ago

    Hi @gusdoyle,

    This seems to be caused by running low on memory. Can you let me know how much memory your host allocates to your instance?

    It could also be that Wordfence is blocking the upload, so you can also check Wordfnece -> Tools -> Live Traffic, to see if that’s the case.

    Dave

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