Settings Page Empty | WordPress.org

Resolved puregraphx
(@puregraphx)

7 years, 3 months ago

Hi, this problem has been reported before but never solved due to inactivity of the original poster.

I have just installed the free version of the plugin and I notice the same empty Settings page http://prntscr.com/me53jo
I have disabled all plugins and switched back to TwentyNineteen, there are also no JS errors in the Console.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author WebFactory
(@webfactory)

7 years, 3 months ago

Hi,
Sorry to hear you’re having problems.

Please email us on support@webfactoryltd.com, reference this thread and send the site details too. One of our agents will work with you to get to the bottom of the issue. It’s very difficult to say just from a screenshot but it does look like a fatal PHP error. So either a conflict with something or maybe a very old PHP version on the server.

Thread Starter puregraphx
(@puregraphx)

7 years, 3 months ago

Ok, thank you for the quick response.
I will email you the details.
We are on PHP 7.3.1

Plugin Author WebFactory
(@webfactory)

7 years, 3 months ago

Then it’s not PHP 🙁 We’ll get to the bottom of this via email 😉

Plugin Author WebFactory
(@webfactory)

7 years, 3 months ago

We found the bug and it’ll be patched in the next release.

Thread Starter puregraphx
(@puregraphx)

7 years, 3 months ago

thank you for fixing this so quickly, looking forward to the update.

Plugin Author WebFactory
(@webfactory)

7 years, 3 months ago

You’re welcome! If you have a minute please rate the plugin. Thank you! https://wordpress.org/support/plugin/under-construction-page/reviews/#new-post

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Settings Page Empty’ is closed to new replies.

6 replies
2 participants
Last reply from: WebFactory
Last activity: 7 years, 3 months ago
Status: resolved