Viewing 9 replies - 1 through 9 (of 9 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    That TVA phrase is from the language translation itself, and will not be changed based on what you set here:

    http://cld.wthms.co/2wSt9J

    You should be able to use this plugin to change the TVA wording to GST/PST (or whatever you need):

    https://wordpress.org/plugins/loco-translate/

    Once installed and activated, go to Loco Translate > Plugins > WooCommerce, then create a new translation based off of your same language and save it to a custom location.

    Then, you should be able to find the TVA phrase and change it to whatever you need.

    I hope this helps!

    Thread Starter solutionscameleon

    (@solutionscameleon)

    Hi Zach,

    It is not just a TVA display problem because the adresse i enter should have both GST/PST taxes on it (5% and 9.975%) so on 19.99$ taxes should be 2.99$ and the show 4.98$.

    Also i have WPML setup on it and if i do a search in the string translation for TVA result is zero.

    Thanks

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    I understand now, I thought you wanted the TVA text translated. Sorry about that!

    Looking at the tax setup, it looks like you have two taxes set for QC, which is where your address is located in the screenshot you sent in your original reply:

    http://cld.wthms.co/VoC1L

    Based off of the cart calculations, this looks correct, as the 4.98$ cost equals the 14.975% QC tax and 9.975% PST tax combined on the 19.99$ cost of the product (2.99$ +1.99$-4.98`).

    If you need taxes to be 2.99$, then you’ll want to disable the 9.975% PST tax.

    Thread Starter solutionscameleon

    (@solutionscameleon)

    Hi Zach,

    you were right about the taxes i actually removed the 14.975% and now it calculates both the PST 9.975% and the GST 5% now is it possible to have them seperated. In the tax options i see : Display tax totals set has As a single total but its greyed out i cant change it.

    Thanks

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    Glad that helped!

    Can you send a screenshot of your Tax options under WooCommerce > Settings > Tax?

    Also, can you go to your System Status under WooCommerce > Status and copy and paste the list of all active plugins on your site so I can see what you’re working with? Thanks!

    Thread Starter solutionscameleon

    (@solutionscameleon)

    There yo ugo πŸ™‚

    https://pixcellcase.com/tax_ss.jpg

    Active plugins (13)
    WPML Multilingual CMS by OnTheGoSystems – 4.1.4
    Jetpack by WordPress.com by Automattic – 6.9
    Monarch Plugin by Elegant Themes – 1.4.10
    WooCommerce Blocks by Automattic – 1.3.1
    WooCommerce PayPal Checkout Gateway by WooCommerce – 1.6.8
    WooCommerce Stripe Gateway by WooCommerce – 4.1.14
    WooCommerce Multilingual by OnTheGoSystems – 4.3.7
    WooCommerce Services by Automattic – 1.18.0
    WooCommerce TM Extra Product Options by themeComplete – 4.6.9.4
    WooCommerce by Automattic – 3.5.4
    WPML Media by OnTheGoSystems – 2.4.2
    WPML String Translation by OnTheGoSystems – 2.9.2
    WPML Translation Management by OnTheGoSystems – 2.7.3

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    Thanks for that info!

    Right now, you have automated taxes enabled with the WooCommerce Services plugin:

    http://cld.wthms.co/x7OtnG

    With those enabled, it’s not possible to change the Display tax totals option. You’d need to disable automated taxes and make sure all of your manual tax rates have been added, or keep the settings as-is.

    Thread Starter solutionscameleon

    (@solutionscameleon)

    as-is will do for now thanks for everything Zach

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    You’re most welcome! πŸ™‚

Viewing 9 replies - 1 through 9 (of 9 total)

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