How to restore website after server issues

  • Resolved jomcd40

    (@jomcd40)


    7 years, 3 months ago

    Hi,
    I have a WordPress site and recently it went offline. I realised it was because there was issues with my AWS account payments, and it was frozen. AWS has now been restored, but my website is still not online and I can’t get into my WP backend. The error message on the website reads: “Error establishing a database connection”

    Would be very grateful for any advice on how to get it online again. (I’m not a developer)

    Many thanks
    Jo

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • kinjaldalwadi

    (@kinjaldalwadi)

    7 years, 3 months ago

    Hello jomcd40,

    Greetings..!

    It seems like database credentials are not connected with server. So you can confirm in wp-config.php file.

    I suggest you to edit correct information with Database name, Username, password in wp-config.php file like below code:

    define(‘DB_NAME’, ‘databasename’);
    define(‘DB_USER’, ‘username’);
    define(‘DB_PASSWORD’, ‘password’);

    Thread Starter jomcd40

    (@jomcd40)

    7 years, 3 months ago

    Thanks for your help – problem sorted!

    kinjaldalwadi

    (@kinjaldalwadi)

    7 years, 2 months ago

    Welcome 🙂 Can you please change the status to resolved.?

    Thread Starter jomcd40

    (@jomcd40)

    7 years, 2 months ago

    Done 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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