Authorize.net CIM Recurring Payment Not Processing

  • Resolved Ravi Jordan

    (@ravijordan)


    7 years, 4 months ago

    Hi, i have the authorize.net CIM Installed.
    i have CIM enabled and active on my authorize.net
    the first payment is process successfully but the recurring payment are not processed,
    may i know what can be the issue.

    • This topic was modified 7 years, 4 months ago by Ravi Jordan.

    The page I need help with: [log in to see the link]

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  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    7 years, 3 months ago

    You mention using Authorize.Net CIM, and reference recurring payments, so I’m assuming you are using WooCommerce Subscriptions.

    These two are paid WooCommerce.com extensions. If you have an active license for them, you can head to WooCommerce.com, login to your account, and submit a support request. The team there will be able to help you look into why this is happening.

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