Hi ttm2017,
I get a 404 error when I visit that page.
Have you double checked that the download ID that you’re using in the short code is the same as the download ID of the file?
If you can give me a valid URI to look at, I’ll be glad to help 🙂
Cheers
Nik
Hi, I’m sorry – I had the page set to private! It’s public now, so you should be able to access it.
Hi,
I can see that you’ve got a couple of download management plugins running at the same time. I’m not sure but there may be a conflict between them, try disabling the ones that you are not actively testing and see if that fixes the issue.
I can’t see through my browser’s dev tools that you have anything that looks like it might be a file that you’re offering for download contained in your uploads folder. Maybe just double check that you have added the download/file using Better File Download and that the ID is the same as the ID you’re using in the short code. You can copy the short code with the ID straight from either the downloads or categories admin screen.
If you could try those two ideas and let me know how you get on with it, that’d be great.
Cheers
Nik
Hi ttm2017,
How did you get on with my suggestions?
Cheers,
Nik
Hi,
I’m marking this as resolved as I’ve had no response from you regarding this issue.
Feel free to open a new request if you need to 🙂
Cheers,
Nik
